Frequently Asked Questions

We offer Personal Care (bathing, dressing, grooming), Companion Care (social interaction, meal preparation, light housekeeping), Transportation Services (medical appointments, errands, social outings), and Additional Support (medication reminders, safety monitoring). All services are customized to your loved one's specific needs and preferences.

Our rates vary based on the level of care needed and frequency of visits. Companion care starts at $25/hour, personal care at $30/hour. We offer flexible scheduling from a few hours weekly to 24/7 live-in care. Free consultation includes a personalized care plan with transparent pricing. Many families find our services cost-effective compared to assisted living facilities.

Absolutely. All caregivers undergo comprehensive background checks, reference verification, and skills assessment. Our team includes CNAs, HHAs, and experienced companions with ongoing training in senior care, safety protocols, and emergency response. TREVIA CARE is fully licensed, bonded, and insured for your peace of mind.

We can typically start care within 24-48 hours after the initial consultation. For urgent situations, we offer same-day placement when possible. Our process includes a free in-home assessment, caregiver matching based on personality and needs, and a detailed care plan. We pride ourselves on quick, compassionate response during family emergencies.

Yes! We believe personality matching is crucial for successful care relationships. During consultation, we discuss your loved one's preferences, interests, and personality. We then introduce carefully selected caregivers for meet-and-greets. If the match isn't perfect, we'll find someone else at no charge. Your comfort and trust are our priority.

Getting started is simple: 1) Call us at (857) 228-0238 for a free consultation, 2) Schedule an in-home assessment where we discuss needs and create a personalized care plan, 3) Meet your matched caregiver, 4) Begin care services. The entire process typically takes 24-48 hours. We're here to guide you through every step with compassion and expertise.