As a healthcare service provider, TREVIA CARE is committed to full compliance with the Health Insurance Portability and Accountability Act (HIPAA). We implement strict safeguards to protect your protected health information (PHI) and ensure it is only used for authorized purposes.
Designated privacy officers, staff training, and access controls
Encryption, secure data transmission, and access logging
Secure facilities, workstation security, and device controls
All third parties sign HIPAA-compliant business associate agreements
256-bit SSL encryption for all data transmission and storage
Role-based access with multi-factor authentication
Automated daily backups with secure off-site storage
In the unlikely event of a data breach, we have comprehensive incident response procedures in place. We will notify affected individuals and relevant authorities within 72 hours as required by law, and take immediate steps to secure the affected systems and prevent further unauthorized access.
Request copies of your personal and health information
Request corrections to inaccurate information
Limit how we use or share your information
Receive a list of disclosures of your information
Receive a paper copy of this privacy notice
File complaints about privacy practices
We retain your information only as long as necessary for the purposes outlined in this policy and as required by law. Health information is typically retained for 7 years after the last service date.
We may work with trusted third-party service providers who help us deliver our services. All third parties are required to maintain the same level of privacy and security protection.
If you have questions about this privacy policy or how we handle your information, please don't hesitate to contact us. We're here to help and ensure your privacy is protected.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and sending you an email notification. Your continued use of our services after such modifications constitutes acceptance of the updated policy.